Customer relations

The home building industry's success hinges on its customers. 

Utilising the knowledge and expertise of sales and marketing directors, associate members and other relevant organisations, our Customer Relations Group considers and responds to a wide range of issues with the potential to impact this most vital of stakeholder groups.

Items of recent attention have included:

• the new Land and Buildings Transactions Tax
• Law Society proposals for separate representation
• promoting the benefits of new homes
• advertising standards

For further information on the Group's work, please contact Events, Membership & Communications Manager Lauren Trouten.